Best Western star rating

Access Statement

This statement has been prepared to help those with disabilities to decide whether our Hotel, Restaurant, and other facilities are accessible to them.


-The Hotel has ground, first and second floors.
-All of our bedrooms are on the first and second floors.
-There is lift access to some bedrooms. The lift is able to accommodate 1 “standard” wheelchair with occupant.
-No bedrooms are specially adapted to wheelchair use.
-Manual assistance with manoeuvring equipment such as wheel chairs to bedrooms, restaurant and Brasserie is available upon prior request.
-Access to the ground floor is available via the terrace with sloped access or via 2 steps through the main entrance.
-We have an accessible restaurant and bar on the ground floor.
-Full waiter/waitress service in bar and restaurants.
-Special dietary requirements can be arranged upon request.
-Porterage assistance is available upon request.
Fire exits are clearly identified.
-Floors and rooms are clearly identified.
-Audiotape recording of the guest directory, fire precautions and room service menu are available from reception.
-Well-lit corridors.
-Room service is available.
-Remote controlled Audio visual equipment in bedrooms and conference room.
-Tarmac car park with 1 designated space located by sloped access (key available from reception upon request).
-Drop off at front of hotel available for cars/coaches.
-Service dogs are welcome.
-Menus and brochures available in large print or on audiotape on request.
-For people with hearing or speech impairments we are happy to communicate with written notes.
-A telephone with large buttons is available from reception upon request.
-One dedicated toilet in public area accessible to wheelchair users.
-The bus stop is 11/2 miles from the Hotel.

-Taxi numbers can be obtained from the Hotel.
-Directions to the hotel are available on our web site.
-Wheelchair hire is available locally with prior notice.
-Heavy door at main entrance.
-Task lighting on request.
-Mobile phone network not available in most areas.
-Please do not hesitate to discuss any special requirements not covered in this notice.